Last Updated: 30th January 2012

1. What Are The Different Types Of Casino Exclusion?



There are 3 types of casino exclusion,

  • Self-exclusion – Allows you to exclude yourself from entering the casinos in Singapore,
  • Family-exclusion – Allows immediate family members (e.g. spouses, children, parents or siblings, including adopted or step relations) to exclude someone from entering the casinos.
  • Third-party exclusion – An automatic exclusion applicable for those with undischarged bankrupts, or receiving financial aids from the government.
Any Singaporean or Permanent Resident aged 21 and above is qualified to apply for casino exclusion.

2. How and Where To Apply For Self-Exclusion?

For Singaporeans or Permanent Residents:

With effect from 26th Nov 2009, you may apply for self-exclusion using your SingPass here.

For Foreigners:

You may apply for self-exclusion in person at the following locations,

A) NCPG (National Council on Problem Gambling) office, SLF Building

Address: 510, Thomson Rd, #12-05/06, Singapore 298137

Contact: 1800-6668-668

B) MWC (Migrant Workers Centre)

Address: 62, Rangoon Road, Singapore 218352 (near the exit of Farrer Park MRT Station)

Contact: 65-6536-2692 (Tel) 65-6292-5305 (Fax)

If you are not able to be there in person, you may download the foreigner self-exclusion form here and fill in all your particulars, attach a copy of your passport with passport number visible, your foreigner ID card (if available) with FIN (Foreigner Identification Number) visible, to your application form, and send the completed forms either by registered post, or by hand to NCPG office.

3. How and Where To Apply For Family Exclusion?

For family exclusions, family members or applicants may apply by calling Tanjong Pagar FSC (Family Service Centre) at 65-6593-6489. Or, you may make in person at the centre which is located at 298, Tiong Bahru Road, #03-06, Central Plaza, Singapore 168730 (above Tiong Bahru MRT Station).

For Third-Party Exclusion, there is no need for you to apply since the exclusion is automatic if the criteria are met as explained above.

How Can I Help My Foreign Workers To Apply For Voluntary Self-Exclusion If I Am An Employer?

Employers can now login to the Ministry of Manpower’s WPOL (Work Permit On Line) System using their SingPass to help their foreign workers to apply for voluntary self-exclusion. Check out here for more details or you may call 65-6258-6311 between Monday to Friday 9:00AM – 5.30PM to make further enquiries.

How Can I Help My Foreign Domestic Workers To Apply For Voluntary Self-Exclusion If I Am An Employer?

Employers can now apply for FDW voluntary self-exclusion online using SingPass, or print out and complete the hard copy forms if they do not have SingPass. More details can be found here.

How Can I Check My Exclusion Status?

It is now possible to check your exclusion status using your SingPass here. However, you need to note that the status reflected only shows NCPG knowledge of your status at the time of checking. For status changes to be made known to all the casinos in Singapore as well as other relevant authorities, you have to wait up to 48 hours.

How Can I Lift My Casino Exclusion In Singapore?

To lift or terminate your casino exclusion, you may have to contact NCPG at 1800-6668-668 to make an appointment with the officer-in-charge for assistance.


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Comments

35 Responses to “How To Apply For Casino Exclusion In Singapore”

  1. Ong Aik Leong on December 15th, 2010 5:34 pm

    Hi,

    One of our employee who is a work permit is addicted to gambling and would like to volunteer himself for exclusion from the 2 casinos in the IR. Can this be done? And how can this be done?

    Thanks.

    Regards,
    Ong Aik Leong

  2. ng chin saik on January 2nd, 2011 6:08 pm

    i want to end my self exclusion from 9th march 2011 onwards, please advise the online site, link

  3. Ashleigh on January 9th, 2011 10:05 pm

    My sister is a gambler and she lost all her saving and now borrowing money from others to gamble. She is not a Sporean nor a PR but she reside at Johor.
    Can we ban her from both casino in Singapore before something really serious happen?

  4. lim on February 26th, 2011 10:08 am

    I paid Annual levy, if i to get exclusion.
    Can levy be refund

  5. Lawrence Loh on May 11th, 2011 9:02 pm

    How can i lift my self exclusion to the casino??

  6. jackson tan on May 26th, 2011 3:07 am

    How can i lift my self exclusion to the casino??

  7. Alfred Lee Siew Lam on June 3rd, 2011 11:12 am

    i want to end my self exclusion from 8th Sept 2011 onwards after 1 year since I apply for own exclusion, please advise the online site, link

    Apprec your reply.

  8. Lim HS on June 6th, 2011 12:59 am

    Why can’t the authority make the exclusion application much easier? (eg filling update harecopy of form rather than e-submission via singpass as not many using it).

    Where is the official website for/ to retrieve exclusion.

  9. Lim HX on June 17th, 2011 5:25 am

    My friend who is on work permit wants to Apply For Casino Exclusion In Singapore as she had lost more than SGD200000 in savings. Why is it so hard to do a Casino exclusion online in behalf of her. I’ve got her passport details and I still can’t do it here…

  10. pek siah leng on June 22nd, 2011 10:17 am

    ow to check whether m name is in casino exclusion list or not? Any website to check? Pls reply

  11. Jackson tan on June 30th, 2011 2:26 am

    I apply for one year self exclusion but how come the status came out life time ban..can advise or can I lift the exclusion??

  12. Lee on July 4th, 2011 4:48 pm

    My brother is a gambler and he lost all her saving and now borrowing money from others to gamble. She is not a Sporean nor a PR but always came Singapore Casino, so can we ban her from both casino in Singapore before something really serious happen?

  13. wang on July 16th, 2011 11:07 pm

    how to terminate my casino exclusion?

  14. Lee Yen Ching on August 4th, 2011 12:54 pm

    my dad is a work permit. how to apply for casino exclusion in Singapore. Since casino are open, my dad always been there for gamble, so that always told my mum that not enough money for the family.

  15. Sue on August 12th, 2011 4:39 pm

    why I cant apply the exclusion for my husband? He is badly involved in gambling now, do you think he will apply for himself?

  16. Jsim on August 25th, 2011 4:10 pm

    Just like you won’t try taking drugs to prove that you won’t get addicted,
    SELF-EXCLUDE yourself from the casino NOW!!!
    Close the door to temptation before it is too late!!
    And encourage all your love ones to do so NOW!

    For Singaporean, just apply Singpass online (if you don’t have one), password would be posted to you in a few days, then click on the link under Self-exclusion to apply:
    http://www.ncpg.org.sg/th_casino_exclusion.html#

    Forms for foreigner:
    If you are a foreigner, you may apply for self exclusion at National Council on Problem Gambling ( NCPG) Office at SLF Building (Thomson Road) or Migrant Workers Centre at 62 Rangoon Road (near exit of Farrer Park MRT Station). An officer will assist you in the application.
    OR download and send this form
    http://www.ncpg.org.sg/pdf/casino_exclusion/casino_self_exclusion_application_form_for_foreigners.pdf

  17. Vincent Ong on September 16th, 2011 11:45 pm

    My sister and her husband who are both Malaysian and residing in Johor have become addicted to gambling. As both are jobless and depending on me for their livelihood I would like to apply for a ban to disallow them to visit both the casino before the problem gets more serious. How can I do it?

  18. ZhenGuang on September 18th, 2011 6:06 pm

    i just did self exclusion for 1 year but after i done.. how come the status came out life time ban?

  19. Riko Pan on October 17th, 2011 11:18 pm

    I have just self exclusion one year back,
    May I know how could I unban myself.
    What are the way to apply for cessation from NCPG?

    Thanks

  20. KOH on October 21st, 2011 11:43 am

    Hi, I Want to check if i exculsion my self from going casino can i still use my member card point to purchase thing or etc?

  21. Derrick wee on October 29th, 2011 1:13 am

    How can i stop may self exclusion,how can i apply from.

    Thank you

  22. NG on November 8th, 2011 11:51 pm

    Self exclusion had been one year plus. I want to end my self exclusion.
    Please provide the easiest way to unban myself.

  23. KWH on November 24th, 2011 6:11 pm

    how to i check whether my name is in casino exclusion list or not?

  24. alan ng on December 2nd, 2011 3:16 pm

    how can i lift my exclusion in casino

  25. Soo Keow Tay on December 13th, 2011 11:09 am

    How to find out whether my brother in law is exclusion in casino? He always borrow money from the parent and said that due to money not received from debtors but ask him to give up the biz and look for job he refused. We said he gamble but he said he is exclusion in casino but we are unable to find out what he said is true. Kindly advise.

  26. ong beng hock on December 20th, 2011 10:41 pm

    my wife stole my sing pass and banned me from singapore casino.

    how can i lift my “self exclusion” ??

  27. Chin ai Huay on December 27th, 2011 9:24 am

    I’ve apply self exclusion for 6 months. How to apply urban myself. Pls advise!

  28. lau on December 30th, 2011 6:58 pm

    may i know how to lift the self exclusion?pls advise! thank you.

  29. Megahtz on January 7th, 2012 5:30 pm

    My dad have a china gf who always ask him for $1000 daily to go casino.

    My dad got to go around borrowing money to support her gambling habits.

    How can I ban that china gal from entering casino?

  30. gary on January 12th, 2012 12:49 am

    Pls advise how to cancel self exclusion from casino after a year?Can i do it online?Pls reply thanks.

  31. Fui on January 13th, 2012 9:06 pm

    I’ve apply self exclusion for 1years. How to apply urban myself. Pls advise!

  32. Naomi Chan on January 29th, 2012 1:06 pm

    Can I ban a friend whose out cheating people of their money, and stealing phones to get money to go casino and gamble. He was caught weeks ago at Sands due to his fruit knife was exposed during when he took out his chips..so can I ban him from going to casino?I think we should stop people like him from cheating and stealing money from others to go casino daily with others people’s money

  33. Steve wong on January 29th, 2012 10:35 pm

    What are the way i can unban myself from the casino? Thanks.

  34. Angela on February 1st, 2012 5:32 pm

    How to terminate the exclusion for lifetime?

  35. Singapore Casino on February 3rd, 2012 3:09 pm

    Hello Everyone, please post your comment here using Facebook so that we can address your issue individually. Thanks.

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